© 2024 CoLab Holdings. All rights reserved
Your journey with CoLab is just beginning – here’s what you need to know:
What is CoLab?
CoLab is a collaboration between thoughtful consumers (like you), leading brands and innovative research agencies.
An innovative community that puts you, the people taking part, at the centre of what we do. As a member, you’ll be part of an exclusive group of individuals who are invited to participate in exciting and inspiring research experiences.
It’s all about thoughtful people like you helping leading brands be better.
Who can join CoLab
CoLab membership is by invitation only from select brands. To join, you must be over 16 years old and live in the UK. By joining, you are agreeing to our Terms and Conditions and Privacy Policy.
What happens after my first CoLab experience?
There is UK wide voucher up for grabs too. Take part and be in with a change of winning a fantastic experience of your choice!
A night away, a meal for two, a new outfit or a fourball at a great golf course or spa day perhaps?
Having technical problems?
For technical assistance or any issues, simply email help@theinsightcolab.co.uk, and our team will assist you promptly.
How do I easily opt out of CoLab at anytime?
You’re free to end your membership at any time. To opt out, click ‘unsubscribe’ in your experience invitation or email us at help@theinsightcolab.co.uk.
Why do you need my personal information?
We collect and use the information you provide (such as name, email, and address) to personalise your experience and verify your identity if you win a prize. Your privacy is crucial to us, and we adhere to the CoLab Privacy Policy.
Your personal information will only be used for valuable market research insights and will never be used for sales or marketing purposes. Your information will never be disclosed without your express permission.
How do I update my personal details?
To update your information, including email or physical address, please email us at help@theinsightcolab.co.uk.
What types of experiences can I expect?
CoLab offers diverse experiences designed specifically with you in mind. Each invites you to share your thoughts and feelings in fun and engaging ways. Participation is entirely up to you.
How do I participate in CoLab experiences?
You could receive an invitation via email, text message, WhatsApp or other preferred communication method – subject to your consent and technological advancements. This invitation will include detailed instructions on how to participate.
How often can I participate?
Initially, expect two to three experiences each month. Additionally, you will be given the opportunity to take part in exciting brand experiences from a range of leading brands.
Your feedback shapes your future experiences – tell us what you love, and we'll do more!
What will my feedback be used for?
Your valuable insights inform leading brands about your opinions and experiences with their products and services. Your feedback helps them enhance their offerings.
Rewards for CoLab members?
Exciting rewards await! Initially, each CoLab experience comes with its own exclusive reward, revealed with your invite. Participate for a chance to win big in our prize draws!
And that's just the beginning – stay tuned for updates on our enhanced rewards scheme.